Penguin Program

Annual Penguin Raft Fee: includes 24/7 access to a telephone advice nurse, all non-diagnostic forms, electronic prescribing and patient portal access
Access to Quest lab discount program
Additional 10% discount off self-pay rate for most services not included in the package including additional sick visits, procedures, in-office labs, mental health services (including additional screening), asthma care, ADHD care, etc
10% discount on most items in our QuickStop (in-office store)
$35 flat fee for Telehealth visits (approximately $90 savings per visit). Excludes mental health visits.
Physician referred nurse visit charges waived (approximately $35 savings per visit)
$15 evening and weekend convenience charges waived

No additional discount on hospital charges
Visits that exceed standard visit times by more than 50% will be charged at the standard self pay rate
No discount on statement fees, late fees, default payment plan fees and bounced check fees
Vaccines not available under the Vaccines for Children Program are NOT included in this program
Pharmacy costs are NOT included in this program
Labs that are not provided by Quest
Services provided at a facility not operated by Priority Care Pediatrics
Durable medical equipment (Solaris, Bregg, etc)

Members must sign a membership agreement
Patients may opt-in to the program 30 days from the time of the first service is rendered (60 days for Nestlings). Any self-pay payments made 30 days prior to opting into the program, for services covered by the program, will be credited towards the annual membership fee.
Program memberships are effective the first of the month in which fees are paid and are 13 month memberships; included visits must be used within the time of the active membership ("use it or lose it")
Annual membership fees are nonrefundable; partial refunds for unused visits will not be issued
Program fees are due in full at the time the Membership Agreement is signed. Ask about payment options for Nestlings.
Recommended screenings are included, as indicated, for each package but additional testing and screening for abnormal results are additional services and will be billed to the patient's guarantor.
The guarantor's account must be in good standing to be eligible for enrollment.
Additional services will be billed to the patient's guarantor.
Failure on the part of the guarantor to keep the patient's account in good standing may result in termination of care and forfeiture of membership fees.

This communication serves as Exhibit A, as referenced in the Membership Agreement.